Your Questions, Our Answers

• How do I create an account?

  

   

  • Scan the QR Code to download the myHC360+ Mobile App or visit the Desktop Platform.
  • Download the myHC360+ mobile from the Apple App Store or Google Play Store
  • Select Register
  • Enter the Company Code - CTS25
  • Enter your Unique ID
    • Enter your preferred email address (email addresses can only be connected to ONE myHC360+ account)
    • Cognizant Associates: full associate ID
    • Collaborative Solutions Associates: last 4 digits of associate ID
    • Cognizant Spouses/Domestic Partners: same unique ID as the associate, but add a "1" to the end
      
  • Create a username and password that meet the requirements
    • Can be the same as your previous account if not already taken by another Cognizant member
    • Must meet the security requirements
  • Check the box next to Terms and Conditions. 
    

  
  

  Once you have created your account, try to login every few days to start out to ensure your data is syncing over and you are earning your points. 

• What is my company code?

  CTS25

• I’m already signed up on myHealthCheck360. Do I still need to sign up for myHC360+?

  As of April 1, 2025, the myHealthCheck360 platform is no longer available.  All members must sign up for a new account on the new myHC360+ app.

• What should I do with the old myHealthCheck360 mobile app?

  As of April 1, 2025, access to the myHealthCheck360 platform will be turned off. You can delete the myHealthCheck360 mobile app from your devices.

  Old Mobile App - myHealthCheck360

  

  New Mobile App - myHC360+

  

   

• Are spouses and domestic partners eligible to participate?

  Spouses/domestic are not able to participate in the Lifestyle Rewards Program (earning points for wellbeing activities) or participate in Wellbeing Challenges. However, they are able to utilize the health tracker within the platform, set personal goals, and access the Blog (recipes, webinars, etc.).

  Spouses/domestic partners are also eligible to participate in the Health Plan Incentive Program (HPIP). Check out the Health Plan Incentive Program Page + FAQ for more information on this part of the program.

• I'm a new associate. Am I eligible to participate?

  • U.S. associates: Full-time U.S. associates have access to create an account and participate in the Cognizant Wellbeing Program upon hire. Those who participate in the wellbeing-related activities and achieve the 10,000-point goal will be eligible for prize drawings starting in Quarter 3. You are also eligible to participate in the Health Plan Incentive Program that allows you the opportunity to earn lower premium rates starting January 1 of the following year.
    

   

  • Canadian associates: Full-time Canadian Associates have access to participate in the annual Cognizant Global Wellbeing challenge for your chance to compete against your colleagues. Canadian associates are not eligible to participate in either the Lifestyle Rewards Program OR the Health Plan Incentive Program.

• How do I submit for Wellbeing Activities to earn points?

  Login to your account on the myHC360+ mobile app or from the myHC360+ Web Platform:

  1. Select the Program tab. 
  2. Select the Activities page and choose from the available list
     
     • Pro Tip - pin your preferred activities to your To Do List as a reminder to submit.
  3. Type a brief activity description, enter a date, and upload your document if required.
     • Certain activities do require you to upload some form of documentation. Be sure to check out the description when choosing your activity from the list to understand what is required from you, the associate.
  4. Submit your activity and see your points immediately.

  
  

  For activities that require a file to be uploaded, the limit is 10 MB. Accepted file formats include: .pdf, .jpg, .png, .gif, .doc, .docx

  For information specific to the Wellbeing Program, check out the Overview page under the Program tab.
  
  
  

• What can I earn by participating in the Lifestyle Rewards Program?

  U.S. associates who participate in the Lifestyle Rewards Program and earn at least 10,000 points will be entered into monthly drawings beginning in September. Winners will be awarded credits to the Rewards Mall where you will have access to choose from a variety of items including electronics, workout equipment, gift cards, travel vouchers, and so much more!

  Winners will be drawn monthly starting at the beginning of September and running through December. 

  September: 50 lucky associates will be drawn to win 500 credits
  October: 50 lucky associates will be drawn to win 400 credits
  November: 50 lucky associates will be drawn to win 300 credits
  December: 50 lucky associates will be drawn to win 200 credits

  
  (1 credit is equivalent to ~$1 USD - taxes and shipping costs will be factored into the prize value prior to checking out)

• How do I know if I am selected as a winner for the Rewards Mall credit?

  If you are selected as a winner, you will receive an email from CognizantWellbeing@healthcheck360.com notifying you that you have won and you will be asked to accept/deny the prize. If you choose to accept, you receive access to your Rewards Mall credit within 10-business days along with instructions on how you can use your credits. 

  Winners will be drawn monthly starting at the beginning of September and running through December. 

  September: 50 lucky associates will be drawn to win 500 credits
  October: 50 lucky associates will be drawn to win 400 credits
  November: 50 lucky associates will be drawn to win 300 credits
  December: 50 lucky associates will be drawn to win 200 credits

  (1 credit is equivalent to ~$1 USD - taxes and shipping costs will be factored into the prize value prior to checking out)

• How do I connect a device or app?

  1. Log in to the your myHC360+ account
  2. Select your avatar in the upper right-hand corner 
  3. Select Connect a Device
  4. Choose from the device options available (note: 
  5. You will get a confirmation that your device is connected.

  
  

  If you are having trouble with your device connecting or your data transferring to your account, please contact HealthCheck360 at 866.511.0360 or CognizantWellbeing@HealthCheck360.com

• Who should I contact with questions regarding the Cognizant Wellbeing Program?

  For any questions, please contact HealthCheck360 Support at 866.511.0360 or cognizantwellbeing@healthcheck360.com.