Our team of experts provide a hands-on approach to answer member questions and help them navigate their benefits. This support empowers them to have a more educated conversation when working with providers.
We provide a single point of contact for concierge-style member services for administrative support, benefit education and claims advocacy, and healthcare system referrals.
OTHER MEMBER ADVOCACY SERVICES INCLUDE
Knowing treatment options and having the right information is crucial for your members. The choice is theirs – we support them making an informed decision.
ADVOCACY HELPS MEMBERS
• Learn about their health and understand their health conditions
• Understand the pros and cons of different treatment options
• Have informed conversations with their healthcare provider
• Identify in-network facilities that provide highest quality of treatment