Your Questions, Our Answers

• How do I create an account?

  

   

  • Scan the QR Code to download the myHC360+ Mobile App or visit the Desktop Platform.
  • Select Register
  • Enter the Company Code - CTS25
  • Enter your Unique ID
    • Enter your preferred email address (email addresses can only be connected to ONE myHC360+ account)
    • Cognizant Associates: full associate ID
    • Collaborative Solutions Associates: last 4 digits of associate ID
    • Cognizant Spouses/Domestic Partners: same unique ID as the associate, but add a "1" to the end

  • Create a username and password that meet the requirements
  • Check the box next to Terms and Conditions. 
    

  
  

  Once you have created your account, try to login every few days to start out to ensure your data is syncing over and you are earning your points. 

• What is my company code?

  CTS25

• I’m already signed up on myHealthCheck360. Do I still need to sign up for myHC360+?

  As of April 1, 2025, the myHealthCheck360 platform is no longer available.  All members must sign up for a new account on the new myHC360+ app.

• I'm a new associate. Can I still participate?

  • U.S. associates: Associates hired on or after 08/01/25 will automatically receive the discounted rates and will not need to participate in the incentive program until it opens in 2026 for the 2027 benefit year. 
  • Canadian associates: The Health Plan Incentive Program and Lifestyle Rewards programs are not available for Canadian associates. Full-time Canadian associates may, however, create an account and utilize the resources within the myHealthCheck360 platform (trackers, challenge your friends, goal setting, etc.), and also participate in the annual Cognizant Global Wellbeing challenges.

• Are spouses and domestic partners eligible to participate?

  Yes, spouses and domestic partners who are, or will be, covered under a Cognizant medical plan are eligible to participate in the Health Plan Incentive Program.

• What can I earn by participating in the Health Plan Incentive Program?

  You (and your spouse/domestic partner) can participate in a biometric health screening + nicotine attestation to receive a discount on your medical contribution of $50 a month per user, per completed activity, beginning 1/1.  That’s a total annual discount of up to $2,400.

• How do I complete a biometric health screening?

  Find out how on the Health Plan Incentive Program Checklist.

• How do I prepare for my biometric health screening?

  Be sure to take the following steps to ensure a successful visit: 
  

  1. Bring the necessary paperwork to your appointment.
  

  • If you are going to a LabCorp clinic, bring your Lab Requisition Form to your appointment to ensure you are not charged.
  • If you are completing with your Primary Care Provider, download the Physician Form from your myHC360+ account and provide it to your PCP for review and completion. Be sure to point out to your provider that the visit should be coded as PREVENTATIVE and not diagnostic, so that you are not incurring any out-of-pocket expenses.
  • Spouses and domestic partners getting screened must print and bring their own individual forms. Failure to do so may result in having to re-screen and, in some cases, out-of-pocket expenses.

  2. Fast 8 - 12 hours before your screening. Do not eat or drink anything other than water 8-12 hours prior to your screening. Talk with your personal physician before fasting if you are diabetic, pregnant, or taking any prescribed medication(s). 

  3. Drink lots of water. Drink plenty of water the night before and the morning of your screening. Staying hydrated will help make the screening process more comfortable. 

  4. Arrive 5 - 10 minutes early. Registration will take a few minutes. Arriving early will keep things moving on time, so you can get back to your day as soon as possible. 

  5. Relax. If you are feeling nervous or have difficulty giving blood, please tell the certified health professional. 

  6.Know your numbers. As you prepare for your health screening, log in to your myHC360+ account to review your previous year’s individual report. 

• Where are my biometric health screening results?

  Has it been 10 business days since your LabCorp appointment or since you uploaded your Physician Form? If no, please give it until the end of this window. If it has been at least 10 business days, please contact HealthCheck360 at +1.866.511.0360 or CognizantWellbeing@healthcheck360.com.

  Did you obtain the correct paperwork by scheduling your LabCorp screening through your myHC360+ account prior to your appointment? It is very important to schedule through your myHC360+ as it will inform the clinic to avoid billing you, the member, and ensure your results are being shared to HealthCheck360. If you did not schedule through your account, you can contact Cognizant Wellbeing support for assistance. Please be prepared with the address and phone number of the clinic you attended.

  If you completed during your Annual Physical with your Primary Care Physician, have you uploaded your Physician Form? If you have not uploaded your completed form, you will need to do so from your myHC360+ account. If your doctor is unable to provide a signature, you can include a record of your bloodwork with the date of your screening IN ADDITION TO your completed Physician Form. 

• How do I complete the Nicotine Attestation?

  Find out how on the Health Plan Incentive Program Checklist.
  

• How do I change the response of my nicotine attestation?

  If you have submitted an incorrect response on your Nicotine Attestation, contact HealthCheck360 Support at 866.511.0360 or CognizantWellbeing@healthcheck360.com. You will not see these changes reflected within your account, but HealthCheck360 will ensure your correct response is reflected in your incentive.

  
  

   

• Will my information be confidential?

  Yes. HealthCheck360 follows the same confidentiality standards as your doctor. Protected health information at an individual level will not be shared with any other parties, including Cognizant. To review our Privacy Policy, please click here.

• I currently reside outside the U.S. but have transferred/will be transferring into the U.S. Do I still need to participate to earn the incentive?

  If your transfer to the U.S. is on or after 8/1/25, you will automatically receive the discounted rates for 2026 and will not need to participate in the incentive program until it opens in 2026 for the 2027 benefit year. If your transfer to the U.S. was prior to 8/1/25, you will have had to have participated in the program to receive the discounted rates for 2026.