Knowledge Base

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Knowledge Base

Condition Management (myCare360)

Condition Management (myCare360)

What is the Condition Management program?

Who determines the recommended cares for my condition?

How do I know if I am compliant with the Condition Management program?

What if I use the VA (Veteran Affairs) & my company’s insurance?

What if I have lab work completed for a wellness screening at work?

myCare360

How to Connect a Device on myCare360

How to track on myCare360

How do I access the Condition Management website or mobile app?

How do I download the myCare360 mobile app?

I have an account on myHealthCheck360.com, do I use my same username and password?

How do I reset my password on mycare360 website?

How do I upload a doctor’s visit or medication refill to the Condition Management Portal?

How do I setup a call with HealthCheck360?

How do I Reset my Password on the myCare360 app?

How do I create my account on the myCare360 app?

How to upload documentation to the myCare360 app?

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Questions About Medication Utilization

What if my prescription has been changed?

What if I take a generic medication that does not go through my insurance?

What if I take medications for multiple conditions? (For example, I have diabetes but also take medications for hypertension).